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Q 1. I clicked on a link and nothing happened, what should I do?
Q 2. I clicked on a link and a dialog box appeared saying I need to allow pop-ups from the site and to get instructions from your FAQs page, what happened?
Q 3. There's a small blue box at the top of the page, what does that mean?
Q 4. How do I get in touch with the webmaster of this site?
Q 5. Your site looks incomplete, parts of the site aren't loading, what's wrong?

Q 1.

I clicked on a link and nothing happened, what should I do?
A. You probably have your pop-up blocker on, find your browser below and follow the instructions:
 

If you are using Internet Explorer 7 or 8, please follow these instructions:

  1. Click on the "Tools Menu"
  2. Move down to "Pop-up Blocker" which will give you the following choices:
    • "Temporarily Allow Pop-ups"
    • "Always Allow Pop-ups from This Site..."
    • "Turn off Pop-up Blocker"
    • "Pop-up Blocker Settings"
  3. Select "Always Allow Pop-ups from This Site..."
  4. It will ask you to verify that you want to allow pop-ups from this site, please click yes

You should only have to take these steps once, but if for some reason it starts blocking this site's pop-ups again, it will have to be repeated.

 

If you are using FireFox on a PC, please follow these instructions:

  1. Under the "Tools Menu" select "Options"
  2. Under the "Contents Tab" make sure the box by "Block pop-up windows" is checked
  3. Click on "Exceptions"
  4. Type "*.fossilrim.org" in the "Address of web site:" box and then click "Allow"
  5. Click "Close" at the bottom of that window, and "OK" on the "Options" window
 

If you are using FireFox on a Mac, please follow these instructions:

  1. Under the "FireFox Menu" select "Preferences"
  2. Under the "Contents Tab" make sure the box by "Block pop-up windows" is checked
  3. Click on "Exceptions"
  4. Type "*.fossilrim.org" in the "Address of web site:" box and then click "Allow"
  5. Click round red close button at the top left of that window, and then the same red button on the "Preference" window
 

If you are using Safari on a PC, please follow these instructions:

Under the "Edit Menu" if "Block Pop-up Windows" is checked, select it will turn it off.
 

If you are using Safari on a Mac, please follow these instructions:

Under the "Safari Menu" if "Block Pop-up Windows" is checked, select it will turn it off.
  There are other pop-ups on this site, so making this selection will allow this site to work properly, while still blocking pop-ups on other sites.
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Q 2.

I clicked on a link and a dialog box appeared saying I need to allow pop-ups from the site and to get instructions from your FAQs page, what happened?
A. You probably have your pop-up blocker on, find your browser below and follow the instructions:
 

If you are using Internet Explorer 7 or 8, please follow these instructions:

  1. Click on the "Tools Menu"
  2. Move down to "Pop-up Blocker" which will give you the following choices:
    • "Temporarily Allow Pop-ups"
    • "Always Allow Pop-ups from This Site..."
    • "Turn off Pop-up Blocker"
    • "Pop-up Blocker Settings"
  3. Select "Always Allow Pop-ups from This Site..."
  4. It will ask you to verify that you want to allow pop-ups from this site, please click yes

You should only have to take these steps once, but if for some reason it starts blocking this site's pop-ups again, it will have to be repeated.

 

If you are using FireFox on a PC, please follow these instructions:

  1. Under the "Tools Menu" select "Options"
  2. Under the "Contents Tab" make sure the box by "Block pop-up windows" is checked
  3. Click on "Exceptions"
  4. Type "*.fossilrim.org" in the "Address of web site:" box and then click "Allow"
  5. Click "Close" at the bottom of that window, and "OK" on the "Options" window
 

If you are using FireFox on a Mac, please follow these instructions:

  1. Under the "FireFox Menu" select "Preferences"
  2. Under the "Contents Tab" make sure the box by "Block pop-up windows" is checked
  3. Click on "Exceptions"
  4. Type "*.fossilrim.org" in the "Address of web site:" box and then click "Allow"
  5. Click round red close button at the top left of that window, and then the same red button on the "Preference" window
 

If you are using Safari on a PC, please follow these instructions:

Under the "Edit Menu" if "Block Pop-up Windows" is checked, select it will turn it off.
 

If you are using Safari on a Mac, please follow these instructions:

Under the "Safari Menu" if "Block Pop-up Windows" is checked, select it will turn it off.
  There are other pop-ups on this site, so making this selection will allow this site to work properly, while still blocking pop-ups on other sites.
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Q03.

There's a small blue box at the top of the page, what does that mean?
A. It means you do not have Adobe Flash installed in your browser. This site requires the latest version of the Flash player installed in your browser to work properly. You can go to www.adobe.com/go/getflashplayer to get the player. Follow their instructions for installation.

Q04.

How do I get in touch with the webmaster of this site?
A. The best way to get in touch with the webmaster of this site is via email. Please notify them as soon as you can with your concerns, suggestions, to point out incorrect copy or to just ask for more information.

Q05.

Your site looks incomplete, parts of the site aren't loading, what's wrong?
A. The problem is probably the version of the browser you are using. Fossilrim.org has been tested and is compatible with the following browsers, versions and platforms.
  Windows OS Macintosh OS
  Internet Explorer 7 and 8
Safari 4.0.3
FireFox 3.5.7

Safari 4.0.4
FireFox 3.0.4
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Q 1. We have booked a tour and wonder what you do if we get there and a heavy rain starts, do you refund our money or delay the tour?
Q 2. What is the largest size bus your tour route can accommodate?
Q 3. Is there enough animal activity in late February to warrant a photography session visit?
Q 4. We are on the way and will be a few minutes late will they hold the gate open for us?
Q 5. Is it rainy down there?
Q 6. Is there anything there to entertain the children except the animals?
Q 7. Are there coupons or discounts available?
Q 8. Do you have group rates available?

Q 1.

We have booked a tour and wonder what you do if we get there and a heavy rain starts, do you refund our money or delay the tour?
A. We ask that you make the decision the day before based on the weather forecast as to whether you want to take a chance or re-schedule your tour. If you decide to chance it, we do have a top on the touring vehicles and ponchos for you to use. If it's storming, lightning and dangerous, we won't go out and any money paid for the tour will be refunded.
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Q 2.

What is the largest size bus your tour route can accommodate?
A. The maximum vehicle length is 40 ft.
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Q 3.

Is there enough animal activity in late February to warrant a photography session visit?
A. Yes, animal activity is good year-round, especially when it's cooler. You can either book a private tour that is good for photography or check out one of our scheduled photo tour opportunities on our web site. You are welcome to photograph from inside your own vehicle while taking the Scenic Drive, but you must stay inside at all times with the doors closed for safety.
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Q 4.

We are on the way and will be a few minutes late will they hold the gate open for us?
A. We must strictly enforce the closing time for our facility so please allow plenty of time to get here. Driving times that you see on our site are average times, and do not account for traffic or weather conditions.
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Q 5.

Is it rainy down there?
A. Weather can be unpredictable at best. It can be raining in the Dallas/Fort Worth area and completely dry down here (or visa versa). It is advised to check conditions before coming, but rain is not necessarily a bad thing. Some animals are more active and visible during the rain.
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Q 6.

Is there anything there to entertain the children except the animals?

A.

At our Admissions Center we have a picnic area, koi pond, and a short trail that goes back closer to the largest rhino pasture. Once you arrive at the Overlook you will find a café selling some pretty tasty items, a Nature Store, the Children’s Animal Center where they may see tortoises and several species of birds as well as brush some of our goats. Keep looking and you will find a short Nature Trail and more to explore.

Q 7.

Are there coupons or discounts available?
A. Yes, we do offer discounts and only one discount is allowed at a time. Click here.
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Q 8.

Do you have group rates available?
A. We do offer group rates on the Tours if you have a minimum of 10 people in your group. If you do, you qualify and must make a group reservation to take advantage of the lowered rates. We ask that one person collect the money for the entire group and pay with one transaction upon arrival. See our Groups page for an explanation of groups and links to rates.
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Q 1. What size groups does your Wolf Ridge Camp accommodate?
Q 2. Does Fossil Rim have RV facilities?
Q 3. Can we bring our own food and use the cooking facilities at the Lodge?
Q 4. If we rent the entire lodge, except for one room, can we use all of the common areas?
Q 5. Can we walk from the Lodge to Safari Camp?

Q 1.

What size groups does your Wolf Ridge Camp accommodate?
A. We are limited to a maximum of 80 guests due to bunkhouse constraints.
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Q 2.

Does Fossil Rim have RV facilities?
A. We do not have any RV facilities at this time, however, you will find several within about ten minutes of our front gate.
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Q 3.

Can we bring our own food and use the cooking facilities at the Lodge?
A. The Lodge does not offer cooking facilities, but you do have access to a microwave.
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Q 4.

If we rent the entire lodge, except for one room, can we use all of the common areas?
A. The common areas are for use by any of our Lodge guests.
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Q 5.

Can we walk from the Lodge to Safari Camp?

A. No, this is not permitted as it is a three-quarter mile journey that goes through one of our larger animal pastures.
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Q 1. Are pets allowed on the driving tour, if they remain in the vehicle and/or are leashed?
Q 2. Is there a place where we can eat a box lunch?
Q 3. Can we drive through the park in a convertible with the top down?
Q 4. Can we have a cooking fire at the Overlook?
Q 5. Is it rainy down there?
Q 6. Is there anything there to entertain the children except the animals?
Q 7. Are there coupons or discounts available?
Q 8. Are the animals out? Are they out in the rain (sleet, snow etc.)? What time of day are the animals out?
Q 9. Can we pet the zebra, cheetahs, giraffes, etc?
Q 10. We came when it was hot and didn’t see any animals, can we get our money back?
Q 11. Can we bring our own animal food?
Q 12. My son is allergic to peanuts; is there any peanut product in the food for the animals?

Q 1.

Are pets allowed on the driving tour, if they remain in the vehicle and/or are leashed?
A. We're sorry, but our governing agencies (USDA and AZA) do not allow us to let pets in the park. There are some vets in town who can board your pet:
 

Dr. Mike Jones – 254.897.4339
Dr. Rocky Terry – 254.897.7846
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Q 2.

Is there a place where we can eat a box lunch?
A. We do have picnic tables at our Overlook area near the Café and gift shop and more near the Children’s Animal Center. There are also a few picnic tables near the Admissions Center in our Wildlife Walk.
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Q 3.

Can we drive through the park in a convertible with the top down?
A. Yes, you may. We do require that a solid barrier be between you and the approaching animals though, so please keep all doors closed at all times.
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Q 4.

Can we have a cooking fire at the Overlook?
A. We are sorry, but the answer is no. Cooking fires are not permitted at the Overlook.
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Q 5.

Is it rainy down there?
A. Weather can be unpredictable at best. It can be raining in the Dallas/Fort Worth area and completely dry down here (or visa versa). It is advised to check conditions before coming, but rain is not necessarily a bad thing. Some animals are more active and visible during the rain.
  Top

Q 6.

Is there anything there to entertain the children except the animals?

A.

At our Admissions Center we have a picnic area, koi pond, and a short trail that goes back closer to the largest rhino pasture. Once you arrive at the Overlook you will find a café selling some pretty tasty items, a Nature Store, the Children’s Animal Center where they may see tortoises and several species of birds as well as brush some of our goats. Keep looking and you will find a short Nature Trail and more to explore.

Q 7.

Are there coupons or discounts available?
A. Yes, we do offer discounts and only one discount is allowed at a time.Click here.
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Q 8.

Are the animals out? Are they out in the rain (sleet, snow etc.)? What time of day are the animals out?
A. Our animals live on ~1,700 acres that is divided into different pastures. On our Scenic Wildlife Drive you wind through four of these pastures and that is where the majority of our animals are. The animals really don’t mind the weather as they are built to live in the great outdoors. Earlier in the morning or later in the day will be better opportunities to see more animals because of migration habits.  In the summer, the morning is better when it’s somewhat cooler.  In winter, any time of day should be fine.  Please be advised that the only animals we ever put up in the barns are the giraffe and rhino and that’s only when the temperature is cold enough to be uncomfortable for them.  The other animals stay out at all times.
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Q 9.

Can we pet the zebra, cheetahs, giraffes, etc?
A. The animals that live at Fossil Rim are wild animals and petting them is NEVER a good idea, and it is not permitted. To get better pictures or closer looks at them you may purchase food to drop on the ground and lure them closer to your vehicle.
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Q 10.

We came when it was hot and didn’t see any animals, can we get our money back?
A. We do not give refunds, but do suggest that you take your time and keep looking under the trees and into the woods as you drive. Especially if it is hot the animals may be seeking the cooling shade; after all, they wear their fur coats year ‘round.
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Q 11.

Can we bring our own animal food?
A. Due to stringent, monitored diets of our animals we require that no food other than that purchased at the front gate be fed to the animals. We reserve the right to escort guests out of the park if they are found to be in disregard of our policies.
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Q 12.

My son is allergic to peanuts; is there any peanut product in the food for the animals?
A. No, there is not. The food consists of grains and grasses fortified with vitamins and minerals and held together with a molasses mixture.

Q 1. Where is the nearest town?
Q 2. Are the restaurants in Glen Rose open on Sundays?

Q 1.

Where is the nearest town?
A. Glen Rose, Texas, which is about five miles from our front gate.
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Q 2.

Are the restaurants in Glen Rose open on Sundays?
A. Yes, you have a variety of places from which to choose. You may always visit our Café at the Overlook for a tasty sandwich or salad or try http://www.glenrosearea.com to search for other offerings. You might want to call first as the listings may not be up to date.